By logistics people, for logistics people · Kufstein/Tyrol
Never fly blind again.
BAILOS is the modular next-gen TMS: from sales through dispatch and transport control to the paid invoice — AI in every step, and the knowledge in your inquiries becomes company property.
✓You buy and/or sell transport — whether spot business is your daily bread or your fallback when your own truck is out of action.
✓You take digitalising your business seriously — anyone with real agent capability on the roadmap has to get their processes into digital form today.
✓You want real process improvement in every part of the forwarding company — not a tool that papers over one symptom.
✓You know your legacy system has no future — and you're planning the switch before it's forced on you.
✓You want more output from the same team — growth without hiring another head for every trip.
✓You want better quality of work across the whole company — fewer mistakes in sales and processing, so commitments hold and customers stay.
✓You're a one-person business and still need the full TMS — the whole operation, even when the operation is a single head.
You're not for us if …
✕You don't want to experience process efficiency — the familiar way is good enough for you, even though it leaves money on the table every day.
✕You don't want a calmer, less stressful environment for your dispatch and your spot sales — constant pressure is simply part of the business for you.
✕You're against AI on principle — it's the core of BAILOS, not an add-on module.
✕You expect our AI to replace your staff — it equips your people, it will replace no one.
✕You're looking for a load board — we organise your own network; we don't broker other people's loads to you.
✕You want an all-in-one suite including bookkeeping and payroll — we're the transport system, not the entire back office.
✕Your business is pure scheduled or contract traffic with no spot share — then we'd be solving a problem you don't have.
✕You expect the software to win customers on its own — we don't do cold calling, but the broadcast turns one-hit wonders into long-term partners.
Which product is right for you?
Already have a TMS?
BAILOS Spot
The sales module and your internal marketplace for spot dispatch. Runs alongside your TMS — no rebuild, no system change. Every inquiry becomes searchable data you own.
You aren't too slow. The chaos beside the system is.
On its own, none of the eight points below is a disaster. Together they cost you three times over: time, margin — and knowledge that never reaches a system.
The enemy is no mystery — it sits in two places: before the deal in sales, after it in processing. There's a tool for each.
Three load boards, Excel, the inbox, WhatsApp from the driver — all open at once, all in your head at once. Every piece of information gets lost twice.
02SLOW
Starting from zero every time
Every inquiry begins from scratch: five load boards, Excel, a phone list — hours of hunting for who even fits, before the actual deal starts.
03DATA LOST
The sales data leak
9 out of 10 inquiries vanish with the email — no system captures them. Who asked for what, when, at which price? That knowledge belongs to your company, yet it sits in inboxes and in people's heads.
04INEFFICIENT
The margin thief
Under time pressure you book the first carrier available instead of the right one. No report ever shows the empty kilometres and the gut-feel prices — you pay for them anyway.
“Where's my freight?” — and the answer costs three calls: the carrier, the driver, the consignee. Every status has to be chased down instead of simply being there.
06SLOWDATA LOST
Paper chaos
Consignment note in the glovebox, proof of delivery as a phone snapshot, invoice in the inbox. When one document is missing, somebody goes looking — and the order waits.
07SLOWINEFFICIENT
The late invoice
Billing happens once the paperwork is finally together. Days in which your money sits with the customer instead of in your account — and complaints arrive when nobody remembers what was agreed.
08DATA LOST
The blind spot
Whether the trip made money shows up at the end of the month — too late to change anything. Margin per customer, per lane, per carrier: felt, not measured.
The journey of a shipment in 8 steps.
BAILOS Spot handles steps 1–3. From step 4 the TMS takes over — if you want it to.
01
The inquiry arrives
The AI reads email or call and files it, fully structured.
02
Search your own network
Load finds carrier, empty truck finds load — in your own network.
03
Lock in the price
Every price stays in the house — won or lost.
04
Order & status
The award becomes an order with a clean status.
05
Transport control
One board instead of three lists.
06
Driver app
The driver reports from the yard — no phone call.
07
Documents & CMR
All papers on the order, ready to bill.
08
Paid invoice
Invoice out, payment booked. The thread never breaks.
Custom development for your workflows, your own interfaces, AI agents as a co-dispatcher — on premise in your own building if you wish. Full data sovereignty.
More tools are on the way …Operating cost calculator €/km · Quote generator◐ IN PROGRESS
Four stages to a decision.
The questions that come up in a first call — answered before you have to pick up the phone.
THE FITIs this even right for us?
We already have a TMS. Do we have to switch?
No. That's exactly what Spot is for: it sits next to your system, not in front of it. Your TMS keeps handling the processing, Spot takes over the part before it — inquiries, costing, sending out, following up. If you do want to replace your TMS, you get the full system from us.
Is this a load board?
No — closer to the opposite. On a load board you push your load out to strangers and hope. Spot makes visible what already comes in to you: your carriers' empty trucks, your customers' open loads. Your market, not someone else's.
Does this replace my dispatchers?
No — it equips them. Negotiating, the relationship, the pricing decision: all stay with people. What disappears is the searching, the sorting and the chasing by phone.
We're only three dispatchers. Too small?
No. The benefit doesn't depend on size, it depends on whether you do spot business. With three people it's even quicker to spot what's being left on the table today.
Built for one-person operations and independent brokers too — there is no minimum size.
PRICE & VALUEWhat does it cost — and what does it deliver?
What does BAILOS cost?
BAILOS Spot: 99 € per licence per month. BAILOS TMS: 139 € per licence per month — Spot is included. All prices plus VAT. Updates, support and AI usage are included. Cancel monthly.
When does it pay for itself?
Do the maths on your own margin: two extra loads sold per month usually cover the licence. Everything above that is profit. We don't claim percentages we can't know for your business.
Are there hidden costs?
The licence is the price. Updates, support and AI usage are included — nothing is billed by consumption. Whatever your rollout needs, we discuss openly in the first call: before you sign, not afterwards.
What's the contract term?
Cancel monthly — Spot and TMS alike. We don't tie you down with terms, we keep you with value. If BAILOS does nothing for you, you should be able to walk away.
THE ROLLOUTHow does the rollout work?
How long until we can work with it?
The deciding factor isn't the technology, it's your master data: partners, contacts, lanes. Bring that in clean and you'll be productive fast.
Realistically: two to four weeks to productive work.
What do we have to contribute ourselves?
Time from one person who knows your business — during the first few weeks. Without them, every system stays empty. We'd rather say that up front than afterwards.
Can we bring our existing contacts across?
Yes, by import — carriers, customers, leads. Your order history is the real treasure: that's where the knowledge of who actually runs which lane comes from.
What if our people don't take to it?
Then it fails — like any software. That's why we build for dispatchers, not for presentations: fewer clicks than today, otherwise there's no point.
DATA & SECURITYData, AI and security
Where is our data held?
In Frankfurt. Database and application run on Google Cloud infrastructure in the Frankfurt am Main region — GDPR-compliant, under European data protection law.
Is our data used to train AI models?
No — under no circumstances. AI processing runs through Google Gemini under an enterprise agreement: your content is not used there to train AI models. At the Enterprise tier we go further — local AI in your own building, or a model of your choice. You decide.
How much does the AI decide on its own?
It prepares: reads inquiries, matches them, suggests recipients, calculates. You do the deciding — the price that goes out is always released by a person. Human at the wheel, AI in the engine room.
Who in the company sees what?
You control roles and permissions yourself. A dispatcher doesn't need to see what the person at the next desk earned.
What happens to our data if we cancel?
You take it with you: a complete CSV export — partners, contacts, orders, history. Provided within the usual industry window after the contract ends. Anyone selling data sovereignty has to describe the exit as clearly as the entrance.
What if BAILOS goes down?
We run 99.99 % availability on redundant cloud infrastructure, with regular backups. You can check whether everything is running at any time: under My BAILOS your browser pings the same endpoints live that your app uses. If something breaks, reach us directly at support@bailos.live.
Martin FellnerFounder & CEO · CTO Software architecture, development, product vision
Nola Theresa FellnerFounder & CEO · CFO Marketing, finance, organisation
KUFSTEIN · TYROL
Built by logistics people. For logistics people.
“11 years dispatching myself. Then we built the tool that never existed.”
BAILOS isn't software that theorises about logistics — it comes out of dispatch. Every feature exists because it was missing at a real desk. In control instead of driven.
The founder who did the dispatching.11 years of spot business — he runs your demo and your rollout, not a sales rep.
The development team in Kufstein.mindshift IT Solutions OG — no offshore ticket system; your feedback lands straight on a developer's desk.
Support that speaks your industry.German, English, Italian — from people who know what a backhaul is.